Contact & Support

    Have a question or need help? Check the FAQs below or send us a message.

    Frequently Asked Questions

    Browse the 'Players' tab to see who's available near you. Filter by sport, skill level, and availability. Tap on a player to send an invitation.

    Yes! The core features are completely free. We offer a Pro upgrade with perks like boosted game visibility and unlimited messages.

    Users under 18 must provide a parent email. Parents get activity reports and can access the Parent Dashboard. We also recommend meeting in public parks only.

    Yes. Go to 'My Games', find the game, and tap 'Cancel'. The other player will be notified immediately.

    After a scheduled game time passes, you'll see a 'Report No-Show' option. This helps us track reliability and warn repeat offenders.

    Go to Profile → Edit Profile → Delete Account. All your data will be permanently removed within 30 days.

    Send Us a Message

    Email Us

    support@catchbuddy.fit

    Safety Concern?

    Report it immediately